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FAQ’s

HOW LONG DOES SHIPPING TAKE?

As of May 2020 – Some delays to certain areas in Bangkok of 1 extra day. Though, most customers receive their orders within 1-3 days with Kerry Express.

DO YOU OFFER CASH ON DELIVERY (COD)?

Yes, Cash on Delivery (COD) is available. Please proceed through to the checkout and select cash on delivery as payment option. A new total will be calculated (3% fee of total). We use Kerry Express for our COD orders. 

HOW CAN I TRACK MY PACKAGE?

We will notify you once your order has been shipped and issue you a tracking number. This will allow you to track the progress of your order through Kerry Express.  
If your order has been shipped by Kerry Express, click here.

WHAT PAYMENTS DO YOU CURRENTLY ACCEPT?

We accept Bank transfer, Cash on Delivery (3% fee) or Paypal payments (5% fee). These options will be available at the bottom of the checkout.

I PLACED AN ORDER BUT MY CONFIRMATION EMAIL NEVER ARRIVED?

If you have not recieved your email after ordering, please check your spam mail folder. Alternatively, you can contact us via email and we can resend the order confirmation. Contact us:
Contactus@kmblossomfarm.com 

HOW MUCH IS SHIPPING?

We charge a flat rate of 80 baht for most places in Thailand except remote locations (50b extra fee). You will be notified at the checkout if your area is a remote location and the fee will be added to your total. This fee is charged by Kerry Express.  

Remote locations postcodes include:
23170, 50240, 50260, 50270, 50310, 58130, 51160,  52160, 56160, 57170, 57260, 57340, 58000, 58110, 58130, 81150, 95130, 96110.