Returns Policy

OUR POLICY LASTS FOR 30 DAYS ONLY.  IF YOU NEED TO LODGE FOR A REFUND, PLEASE DO IT BEFORE THE 30 DAYS AS WE ARE UNABLE TO ACCEPT AFTER 30 DAYS.

 PLEASE PROVIDE EVIDENCE( PROOF OF PURCHASE OR AN INVOICE NUMBER) OF WHEN RETURNING A PRODUCT.

 ELIGIBILITY

TO BE ELIGIBLE FOR A REFUND, YOUR ITEM MUST BE UNUSED AND UNOPENED, IN THE SAME ORIGINAL PACKAGING AND CONDITION THAT WAS SENT TO YOU (THAT YOU RECEIVED IT). WE CANNOT REFUND ANY PURCHASE OF A FOOD PRODUCT THAT HAS BEEN OPENED.

EXCHANGES

EXCHANGES CAN ONLY BE ACCEPTED ON DEFECTIVE OR DAMAGED PRODUCTS. SEE BELOW.

DAMAGE DUE TO SHIPPING

WE WILL DO OUR BEST TO ENSURE YOUR PRODUCT ARRIVES TO YOU UNDAMAGED. IF YOUR PRODUCT IS DAMAGED ON ARRIVAL, PLEASE CONTACT US WITHIN THE TIME FRAME OF THIS POLICY TO REPORT THE DAMAGE. WE WILL INVESTIGATE ON A CASE BY CASE BASIS. WE RESERVE THE RIGHT TO ISSUE STORE CREDIT OR REPLACEMENT.

 SALE ITEMS

OUR REFUND POLICY ONLY COVERS RETURNS ON NORMAL PRICED ITEMS LISTED ON FACEBOOK OR OUR WEBSITE. SALE ITEMS CANNOT BE REFUNDED.

 HOW TO CONTACT US FOR A REFUND

YOU CAN CONTACT US VIA PHONE, EMAIL OR WEBSITE

PH: +6692468351 (THAI/ENGLISH)

EMAIL: CONTACTUS@KMBLOSSOMFARM.COM

WEBSITE: HTTPS://WWW.KMBLOSSOMFARM.COM/CONTACT/

 SHIPPING

YOU ARE RESPONSIBLE FOR SHIPPING (DOMESTIC AND INTERNATIONAL) ANY PRODUCT BACK FOR A REFUND. WE SUGGEST USING A SHIPPING AGENT THAT ISSUES A TRACK NUMBER (EG: NIMS OR KERRY EXPRESS) TO ENSURE THAT THE PRODUCT REACHES US. OUR ADDRESS IS:

 454/M12 THA WONG THONG, MUANG, PHAYAO, 56000, THAILAND. PH: +6692468351